We are here to answer any library questions and help students complete the rest of the Spring Semester successfully. Please take a look at the FAQS below and please don't hesitate to contact us at email@example.com with any other questions or concerns! Also, look at the tabs above for other ways to contact us or to schedule an appointment with a librarian.
For getting started with research, our Subject Guides are very good resources. Additionally, this semester, we have extra free resources provided by JSTOR, textbook companies, and other research sources we don't usually have. We miss seeing our students so if you'd like follow us on Instagram and/or Facebook for COVID-19 info as well as our usual light and fun library content!
A: Please mail your books back to the library before graduation. You should mail them to:
University of Dallas Library
Attn: Library Circulation
1845 E. Northgate Drive
Irving, TX 75062
Interlibrary Loan FAQs
Q: I am not able to return an ILL book. Will I be fined?
A: Do not worry about returning your ILL books for now. Please take care not to lose them, but you can wait until conditions improve to return them. The library will update you when things change.
Q: Can I still request an ILL book?
A: Unfortunately, no. We can only take electronic requests for articles and chapters at this time. Please contact firstname.lastname@example.org for help determining if certain chapters would be helpful or to help you find alternatives to the book you were wanting to request.
Q: Can I still request an article?
A: Yes, you may continue to request articles and books chapters which will still be sent to you electronically. Please be aware that the turnaround time might be a bit slower than normal as the UD Library and many other libraries around the world are adapting to quarantine measures. However, this is still a service that we provide!
Q: Can I get a TexShare card or renew my card while the library is closed?
A: We will not be issuing or renewing TexShare Cards until the state of disaster announced by Governor Abbott on March 13 is lifted.
Q: I'm not able to return my TexShare items during this state of emergency/shelter in place mandate. What should I do?
A: We will be extending the loan period for any items checked out by TexShare Card patrons indefinitely during the state of disaster. TexShare patrons need not return materials until the state of disaster is lifted?
Q: Will I be fined for TexShare materials I can't return during the state of disaster?
A: We are waiving any fines or fees accrued by TexShare Card patrons during the state of disaster.
Q: My user name and password isn't working to log into the databases! What should I do?
A: Please make sure you are entering the first part of your email as your user name, and your whole student ID number starting with 900 as your password. In other words, if your email is email@example.com your username is NOT firstname.lastname@example.org, it is jsmith1.
If this does not work, please email email@example.com and tel them you need help resetting your Network ID. You can also email firstname.lastname@example.org, and we will be able to give you a temporary password.
Also, please note that sometimes there is confusion between database searching and electronic reserves. Is your professor having you search for articles on your own, or did they say they had put up articles and readings online for you? If it's the second thing, you're probably looking for online reserves. Please see the question below for that!
Q: I think my professor put something in online/electronic reserves, but how do I get to it?
A: To get to electronic reserves, please go to this link: Electronic Reserves. Then you can search by instructor's name, subject, keyword, or just scroll through the list. Once you find your class and click on it, you'll be prompted for a password. Your instructor should have given you this password, but if you can't find it please email email@example.com, and we will help you figure it out!
Q: I'm trying to access an e-book, but I'm not able to get in.
A: This could be a variety of issues, but we well help you figure out what's going on. Please email firstname.lastname@example.org for help with any e-book issues.
Q: I'm getting an error screen even though I put in my user name and password correctly.
A: Please email email@example.com and we will help you troubleshoot this problem. It could be a variety of problems, but will help you figure it out.