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COVID-19 Library Guide: Faculty FAQs

Library Updates, FAQs and Resources for UD Students, Faculty and Staff for COVID-19

FAQs for Faculty

The library is here to support the needs of faculty as you transition to online teaching.

Access to the Library

If you would like to make an appointment to get help with anything mentioned here, please email  We will be to find a time that’s convenient for you, and are happy to meet virtually.

Access to Print and Online Materials

As you are making decisions about how to best move your classes online, please consider your restrictions on references for research papers.  If you require a majority of print resources and will not accept e-books or other online materials from your students, please be mindful that while students are away from campus, it will be more challenging for us to provide them access to the print materials in our library.  Most students will not have access to the breadth of physical sources that we provide, and have much easier access to online resources.  

Print and Online Reserves

Online reserves are posted on a first-come, first-served basis, and in full compliance with copyright laws. If you have any questions about whether materials are covered by our institutional copyright license, you can search for your materials using Rightfind. If you are unsure how to search for materials using RightFind, a video tutorial is available here. The library will also be happy to help evaluate what materials would be covered under the fair use guidelines.  

To request new reserves, or to reinstate reserves you have had in previous semesters, fill out the online form at

If you have any questions about reserves, please email

Course Guides

The Library can create course guides for your class.  See examples at or  These guides can contain specific resources for your course through e-reserves, links to relevant databases or websites, videos, help with citing resources, and virtual research assistance.  

If you would like to request a course guide, please email with what you would like included in the course guide, including references of specific materials to be added.  Please note that requests will be completed on a first-come, first-served basis; it may take up to 7 days for us to complete all requests.

Reference Assistance

The library will continue to offer reference services virtually. You and your students can email, call 972-721-5315, text 972-325-5336, or live chat through the library’s website. Reference contact is monitored Monday-Friday from 9am to 5:30pm, and on Saturdays from 9am-6pm when classes are in session for students.

Library Instruction

We can teach online sessions using videoconferencing, or provide your students with other appropriate skill-based videos via tutorials.  Please contact a Reference Librarian at or fill out the online form here: to request a library instruction session or videos for your class.


We are working hard to find copies of core materials in e-book and audiobook formats.  If there are specific resources that are needed, please send them to Debbie Hathaway, Acquisitions Librarian, at  While we cannot guarantee that specific editions or translations will be available, we will make every effort to provide these materials for your students.

Interlibrary Loan

Interlibrary loan services will continue uninterrupted for electronic materials.  Ordering print materials is still possible, though this is heavily impacted by library closures around the country. Please be patient as we try to fill all requests, understanding that there may be a delay in response. Please email Elizabeth Belyeu, ILL coordinator, at with questions.

Database instruction and access

All electronic resources will be available from off-campus using your network username and password.  Questions regarding resetting your username and password should be sent to For specific questions about the databases, please contact the library’s reference department at

The reference department has a number of training videos available on a variety of things including searching databases, using RefWorks, using interlibrary loan, search strategies and more. Those videos are available here.